We will replace or refund any bottle of wine that is damaged or flawed. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed.
We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that was ordered in error. Please contact us via email regarding replacements or refunds at firstname.lastname@example.org.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping.
Please contact us at (707) 337-2310 or email@example.com for return instructions.